CLEVELAND — Lifelong Rolling Stones followers are studying you actually can’t at all times get what you need.
“These tickets had been astronomical,” Gene Izworski mentioned.
Gene and Gee Izworski can’t appear to get no satisfaction and still have not obtained a refund for the June 19 occasion that by no means occurred.
The Northeast Ohio couple are each die-hard Rolling Stones followers who appeared ahead to a reside efficiency of the 1966 hit “Paint It, Black,” however now discover themselves wishing an enormous identify ticket vendor would simply pay them again.
“And as we progressed into Could and June, we knew that there was not going to be a live performance,” Gene Izworski mentioned.
As stay-at-home orders, postponed occasions and cancellations rocked the music business, concert-goers just like the Izworski household mentioned they’re now out greater than $1,000 for his or her seats to the postponed occasion.
“I referred to as StubHub they usually mentioned that the live performance will not be canceled. It is postponed,” Gee Izworski mentioned. “Subsequently, there isn’t any refunds.”
The couple mentioned tour administration’s alternative to make use of the terminology “postponed” vs. “canceled” has prevented them from getting their a reimbursement and time will not be on their aspect, regardless of the basic hit titled in any other case.
“We had over $1,100 into this,” Gee Izworski mentioned. “And with the Rolling Stones, with their age, they needed me to attend a yr and see what occurs.”
The household fears they might by no means see the Stones or the cash again of their account.
“We’re speaking what’s already been June, July, August, September. It is already been 90 days. Who is aware of how lengthy it may be,” Gene Izworski mentioned. “They’re iconic, however this may be the final time that they’d be touring the U.S., ? And this could possibly be the final alternative to see them.”
In a time the place hundreds of thousands of People are struggling financially, Gene and Gee are pleading with StubHub to refund occasions that will by no means find yourself again on the calendar.
“The factor that bugs me is that they are sitting on that cash. It is mainly an interest-free mortgage,” Gene Izworski mentioned. “They will make investments it. They will do no matter they need and profit from it.”
StubHub responded to Information 5’s inquiry concerning postponed occasions in a written assertion:
“Our coverage on postponed occasions is similar because it at all times has been. Tickets can be legitimate for the rescheduled date of the occasion, and we’re completely happy to assist ticketholders re-list their tickets on the market on StubHub if they will not attend the occasion for any purpose. You’ll be able to see a press release under, which is attributable to a StubHub spokesperson.
Be happy to achieve out with any extra questions by way of e mail or cellphone.”